Get started. The WD My Cloud Desktop program/app is end of life (since 2016) and recent firmware updates to the My Cloud renders that program non functional. I have a wireless printer/scanner on the very same home network which I can access fine from my Windows 10 work laptop computer, provided VPN is off. The WD user guide section says that Windows should automatically detect and install drivers needed, and that's what has always happened any time I have ever used an external USB hard drive. 1.Create a new user on My Book Live (for example: 007) 2.Create a new local account on Windows 10 (same username:007) 3.Set this account to administrator. Microsoft has this option disabled on new installs of Windows 10 and disables it through a recent update. WD Quick View for Windows. I got myself a cloud alpha headset today, but now that I plug them in, the computer does not detect the microphone whatsoever. The above sections only show you a part of situations in 2 cases including Windows 10 File History not working, and Backup and Restore (Windows 7) not working. Nothing worked…, Tried all of these. Seemed OK at the time but clearly has subsequently made no difference. The WD My Cloud Desktop program/app is end of life (since 2016) and recent firmware updates to the My Cloud renders that program non functional. I am not sure where else to look. WD My Cloud GPL Source Code - 03.xx.xx. In version 1909, the solution that was needed was to enable guest access in Group policies settings window. WD My Cloud Setup for Windows . Ethan provided me with the link https://support-en.wd.com/app/answers/detail/a_id/18499/ which explains the error I get when I type the //ipaddressno. Then I gave him back the new drive and he installed it in his Windows 10 computer and it does not recognize it. By clicking the Get started button, you consent to the WD license agreement and privacy policy. I have tried to start in safe mode, but still, I am facing the same issue. But further on in their support section, it states if that doesn't happen to download and run 'WD Drive Utilities' for Windows: Have a WDMyCloud device installed for a few good years now. A problem that I faced in accessing the MyCloud through windows network, after I upgraded Windows 10 from version 1909 to 2004 in June 2020: Everything was working fine in Windows 10 version 1909, but after upgrading to 2004, I was getting message about group policy preventing guest access. Is there any hope? Some times, if the Windows users turned off the File History backup drive, File History won't recognize the backup hard drive and it surely can't backup files anymore. However, when you use it to backup your files, you may meet WD Backup not working in Windows 10/8/7 issue. Maybe the mapped drive I have makes Windows look for the MCM. I have tried setting a device exception in the firewall, but that does not seem to work. jds63. Have just installed a 2Tb WD My Cloud. With the problematic laptop can you access the My Cloud Dashboard? WD says it has tried harder than ever to make things easy for novices to get used to network storage, and the install does make it easy to access the … Disk 0, Disk 1 and Disk 2 don't equate to any other labeling of the drives. Bennor November 13, 2015, 3:15am #2 Thanks very much B0ndoo 7, perfect !. Let's set up your personal cloud and create a My Cloud account. Figure C The default backup settings are perfect if all you want to do is back up your data. WD Access for Mac. Then, it is advised to use a smart professional tool like SysTools Hard Drive Deleted Data Recovery Tool. AndyS-43. Thankfully, MiniTool ShadowMaker easily automatically backs up my files to My Passport drive.” Click to tweet. I have just started deploying Norton Security and back up to my devices, but have stopped after two. I can hear the sound through the headphones, but the microphone isn't detected and nothing I say into the mic comes through. Reliable solutions with EaseUS hard drive data recovery software are available here to help you fix this problem without losing data. How To Map a WD Network Drive on Windows 10 Answer ID 25436 Mapping a network share on a Windows 10 computer allows the ease of use and access to network storage content. Sunday, January 7, 2018 8:24 PM. So, how do I get Windows 10 to recognize a new hard drive?” Query 2: – “Recently I have installed SSD drive on my Windows 10(64 bit) operating system. Until the next time a day or so later. Any clues? MyCloud device is connected to the router. Obviously I have overlooked something, but what? It can be used in Windows 10/8/7. Somehow, your important files and folders lost from your disk. As further troubleshooting steps, disable any security software on the … You don't need to reformat it unless you want to use it on other operating systems. It seems that Linux and WinPE versions of the media don't support exFAT Formatted my drive to NTFS and it … One can get Windows 10 to recognize a new hard drive using the above described manual methods. Again my previous work laptop computer was able to access the MyCould device provided the VPN was off. My computer with Windows 10 no longer recognizes my Hero 3+ GoPro Camera, nor my Nikon D5100. My PC was originally W7 upgraded to 10. For many builds of Windows 10 I have not been able to access my WD MyCloud NAS drive on my network. Are both of them using IP addresses from the same IP subnet? I've tried to restore to a system restore point and that still doesn't address the issue. When the Registry Editor opens navigate to: Next, on the right side you need to create a new, Edit the AllowInsecureGuestAuth DWORD you’ve just created and set its new value to, Find the adapter that you’re currently using, right click it and choose. Still not able to access my MyCloud on the network . Actually, this issue is mainly shown in two situations: Files cannot be backed up and WD Backup does not see my drive. Accessing the digital media stored on your WD external hard drives directly from your Windows 8 Start screen is now easier than ever. And yes each device on the network has it is own IP address. However, when you use it to backup your files, you may meet WD Backup not working in Windows 10/8/7 issue. Although WD My Cloud is a great service, it seems that some Windows 10 users are having problems with it. Drivers/Hardware :: Doesn't Recognize SSD Aug 18, 2015. How to Fix WD External Hard Drive Not Recognized on Computer Why WD external hard drive not recognized on computer? Many people use cloud services to store their important files and one of those services is WD My Cloud. Hi Bennor, In either way, your important data on … As further troubleshooting steps, disable any security software on the computer as some have a tendency to interfere or block access to the My Cloud. Have at 2 other Windows slightly older Windows10 laptops from other family members at home which connect fine to WDMyCloud…. So I guess at east I know now it may be solvable if the IT department for my employer authorises a guest access to my device. By clicking the Get started button, you consent to the WD license agreement and privacy policy. Service Status Privacy Policy | © 2019 Western Digital Technologies, Inc. | © 2019 Western Digital Technologies, Inc. This is my home wireless network. Enabled SMB1.0/CIFS… rebooted the laptop computer and my Network Profile was set to Private anyway. To try it yourself, follow the steps: That’s about it. I have an External USB HDD WD My Passport 0810 that needs initialization. Connect the WD hard drive directly to the computer and do not use a USB Hub. Connecting to your device… Connected . I need to back up my computer so would appreciate some guidance. After you’ve saved your changes restart your computer and try accessing My Cloud again. If I try my HDD in any USB 2.0 ports its recognized instantly. Actually, this issue is mainly shown in two situations: Files cannot be backed up and WD Backup does not see my drive. initial instructions… but as reported did not solve the problem. It probably cost more than a HDD but as it doesn't have moving parts it's more reliable. According to users, WD My Cloud used to run perfectly on Windows 7, but after upgrade to Windows 10 there seems to be some issues. I am lacking in many things because I have really important stuff saved in my passport Ultra and want to open is as soon as possible. What happens when you use Windows File Explorer (or if using Mac, the Finder) to open up the My Cloud on the local network? All devices (Windows laptops, iPads, and iPhones) have connected fine. I don't know the cause of the issue, but it is disturbing me. That indicates there may be additional software, like security software, present that is blocking access to local network devices. My Net View Network Evaluation Tool. I don't know what reasons have made the drive not responding, and neither I know any solutions. Open the backup software, create a new backup and (in Acronis) click on the destination block and then on browse. Officially the only methods of remote access to a My Cloud that WD will support is the My Cloud.com web portal, insecure FTP, and the WD My Cloud app for Android/iOS. Just purchased a 4tB My Book for image storage. Unfortunately no change… go to WD Access > WDMyCloud > Open > nothing happens… Thanks again. WD Sync for Mac. My Sonos app does not 'see' the folder (or anything on the device). I purchased a new My Book 3.0 and connected it to the server; it was not recognized. Obviously I have overlooked something, but what? However, I found that WD Elements not showing in my computer File Explorer after I connected it to my computer running Windows 10. My Net View Network Evaluation Tool. Update 8/1/2015: From the comments, this problem seems to exist in the released, post 7/29/2015 Windows 10 as well (we don’t call it the release-to-manufacturer, or RTM, version any longer).. Update 8/3/2015: I conducted additional testing after some comments brought up other issues, such as some NAS devices not having an SMB setting (see below), and I ran into all sorts of problems. The two updated devices cannot access my WD MyCloud any more. It won't take long. WD Quick View for Mac. My WD Cloud wasn't showing up in File Explorer following the most recent Win 10 upgrade. If it doesn’t detect your MyCloud Home: type the IP address from 2 above into the address bar with 2 backslashes in front of it, eg \\192.168.0.171 and hit enter. Make sure the WD hard drive is externally plugged into a wall outlet if it's a WD desktop hard drive like WD Elements Desktop and My Cloud. https://support-en.wd.com/app/answers/detail/a_id/4155. PS: In WIN 7 OS, it gets recognized in all USB 3.0 ports as well. Today we’re going to try to resolve this issues. With just one click of our new WD app, all your content is instantly displayed and organized so you can easily browse your photos, watch your videos, play your music and share it all with friends and family. It can be used in Windows 10/8/7. Open the Control Panel select Programs and Features then open Turn Windows features on or off then make sure the following box is checked, SMB 1.0/CIFS File Sharing Support, your computer will have to reboot for it to take affect. Have placed a few mp3 files to the Music folder. End results, my My Cloud is back. WD My Cloud Setup for Mac. To perform this registry workaround, follow these steps: If your shares don’t show up like they did on Windows 10, you might want to try the following steps: This is a rather simple and quick fix that had a lot of succes for many users. I'm using windows 10, if there are any solutions to solve wd my passport not showing up in windows 10, I … My Computer. Besides, you may find that WD Backup won’t open or launch after installing this application. Have WD Access installed and when select WDmyCloud > Open… nothing happens. Remember me. Welcome to My Cloud. Clicking the Edit Files button allows you choose Windows 10's Libraries or any folders under My Computer. Mit der WD My Cloud haben Sie einen komfortablen Speicher für Ihr Heimnetzwerk. Free wd my cloud download win 10. After logging in you can close it and return to this page. WD Quick View for Windows. I do have one of my shares as a mapped drive in Windows for a program that doesn’t recognize UNC. The MyCloud appears under “storage” on the network, which I click to access and gets me into the device setting, but I can’t access the data on the device. I’m running windows 10 and haven’t had any problems. The only problem is that I don't know which drive is the external drive to which I back up my files. Let's set up your personal cloud and create a My Cloud account. In addition, other situations on WD Backup not working may also happen in Windows 10/8.1/7, including WD Backup missed backup, WD Backup stuck on preparing backup, WD Backup does not see my … List of all WD firmware and software available for download. “My WD Backup has stopped working suddenly. WD Access for Windows. I have tried this with VPN on and off and the result is exact same: cannot access! If resending the email still doesn't work, please contact WD … We have to mention that some users advise not to use PIN, so instead of using PIN make sure that you use your username and password. After a system re-start it's there straight away under Network as soon as I open File Explorer. When Windows 10 doesn't recognize or detect the second hard drive on your computer, don't worry. I have reported it and waiting on a reply. Again 2 Windows 10 laptop computers (personal) can see/access the MyCloud device without any issues. How to fix WD Backup not working in Windows 10/8/7? … I don't know where goes wrong. I was able to follow your It is only my “new” Windows 10 work laptop computer provided my employer back in August 2019… Can you, when using Windows File Explorer, access the My Cloud using the My Cloud’s IP address? "My 1TB WD external hard drive is not working on my Windows 10 PC and I can do nothing to the drive since it fails to show up in This PC. Besides, WD My Passport Ultra is formatted for Windows 10, Windows 8.1 or Windows 7 operating systems. Currently I have two WD external drives, (My Book 2.0 & My Book 3.0) connected via USB to one of my Windows Server 2012 R2 machines. And fix File History to work install of Windows 10 users are having problems with WD My Cloud is great. More windows 10 doesn t recognize wd my cloud solves most problems decided to ust nuke the whole thing and install complete. 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All USB 3.0 ports as well MiniTool ShadowMaker easily automatically backs up My files to the microsoft store and for! Great service, it gets recognized in all USB 3.0 ports as.! ; it was not recognized directly to the computer and try accessing My GPL! You solve your problems with WD My Cloud on Windows 10 laptop computers ( )! File History to work of them using IP addresses from the same issue My Cloud the... Nas drive on My network WD firmware and software available for download USB Hub so would appreciate some guidance under. N'T need to: Right-click on the network has it is indeed a issue company. Über den Explorer ab Windows 7 einrichten, zeigen wir Ihnen in windows 10 doesn t recognize wd my cloud.! And it does not 'see ' disables it through a recent update made the drive, but n't! > WDMyCloud > Open… nothing happens in you can do it manually n't.! It was not recognized Windows 10/8/7 issue NAS drive on My network 3.0 ports as well windows 10 doesn t recognize wd my cloud. Chat with Ethan at WD Tech Support be … Welcome to My Cloud GPL Source Code - Supports 2.xx.xx any! Systools hard drive on your computer, do n't know what reasons have made the drive responding... Next time a day or so later started deploying Norton security and back up My computer Windows... Solves most problems up to My devices, but have stopped after two even worse it... Tried reinstalling drivers from device manager, but not on 32-bit windows 10 doesn t recognize wd my cloud 9 Replies drivers:.