Step 4. They are merely my best recollection of what I did and the fact that I ended up regaining access to my external hard drive. The WD My Passport gets its power from the Mac and the drive’s LED light will start flashing as it powers up. Connect WD drive to your PC, right-click on the WD My Passport external hard drive and select "Properties". You need to make sure that you don't encrypt the hard drive with a password. It's super easy to recover 250+ types of files after deletion, disk formatting and virus infection. Meanwhile, you'll receive error messages like: You need to format the disk before you can use it. You may still be able to copy data off it, but it’ll be veeeeeery slow, like 50KB/s. I’d recommend you to try using a different USB cable when connecting the drive to your laptop or computer. problem is with the drive, not the cable. PASSWORD PROTECTION WITH HARDWARE ENCRYPTION Your digital … But performing disk formatting will result in a total data loss, you shall consider data recovery before the formatting manner. The website disclaims all liability, … I've recently updated my software and have tried to use my external hard drive today … Katariina. If it's not the matter of hard drive encryption, you can try the other two workarounds to solve the. HDD appears in Drive(E:). Wd storage device manager. P.S. Let it help safeguard data whenever WD hard drive detected but won't open. I am really hoping that the drive is not ruined. Moreover, there is AOMEI Partition Assistant Professional for you, and it provides more advanced features to meet your needs. Instead of the hard drive itself, sometimes you received the error message "You need permission to perform this action" while trying to open a folder on it. Step 3. Even the website says that they no longer offer support for this device. If too many people have issues with the My Passport drives, we should probably sue WD for faulty HW. This is happening … A commonly seen issue with Western Digital My Passport hard drives is that sometimes, you cannot access the drive's data. Anybody have solution for this? Hi, I tried going into Computer Management>Disc Management but it just locks up when the external hard drive is inserted. Let me know how it goes for you. You can feel no hesitate to recover data from inaccessible WD hard drive with the best Western Digital disk recovery software. All the images, trademarks, and symbols indicated in the site are solely intended for information and reference purpose. I am out of ideas. God bless you. Why my WD My Passport … I give up for now. ALL RIGHTS RESERVED. Step 1. You can turn it off. When I double click, the explorer hangs. Though, when I open diskmgmt.msc, the window just freezes without showing any details. I am telling you this because first couple of times that i tried this, i didnt wait, just quit the cmd, thinking it isnt working, because anything happens on the screen. I’m sure the way I went about it was incredibly convoluted and someone more knowledgeable could provide a more direct and logical process/pathway for solving the problem. You can start a data risk-free troubleshooting on access denied My Passport hard drive by using EaseUS Data Recovery Wizard. If the WD passport is not detected either on your current or the new PC, the error is highly possible on the WD drive. Step 1. So you should prepare another disk to save the files. Larger files and more content demand next-level performance. Thank you so much for taking the time to reply to my question. Can you describe your experience telling us how long it took you to finish chkdks on your drive? I plugged it out (it was my mistake, I should’ve waited) and then I plugged it back in but now I cannot access the drive. If you can't access WD My Passport external hard drive due to access denied error, there's a huge possibility that you don't have permission to operate on the drive. No response from WD yet. How to Fix Overheated Hard Drive and Recover Data, SD Card Corrupted: How to Recover Corrupted SD Card, How to Recover Lost Photos on Android, iPhone, PC, Mac, or SD Card, How to Fix Hard Drive Not Detected/Recognized in BIOS Without Losing Data. Wd my passport 0741 usb device driver is a windows driver. Finally, select the items you want to get back and click "Recover". HP Pavillion 15 Notebook Windows 10 WD My Passport USB 3.0 Hi, I cannot access my external drive (WD My Passport). You can selectively follow below 4 methods to get problems fixed and repair the WD My Passport drive to show up and work again. Forum rules When asking for technical support: - Search for posts on the same topic before posting a new question. Right-click “Command Prompt” and choose “Run as administrator”. The first and second files opened fine. Today, I was copying files into it. WD My Passport USB 3.0 not accessible Parameter is incorrect repair tool fix to do data recovery, best western digital data recovery software help you recover MS word,excel, pictures, music, video files from WD My Passport USB 3.0 not accessible Parameter is incorrect. Then, it continues after 5-15 seconds. Western digital passport hard drive not detected latest update on octo at 06, 51 am by jean-françois pillou. Cannot find in device manager or disk management. My PC is recognizing the hard drive as a device, but I’m unable to access any of the data that’s stored on the device. Try getting a new USB3.0 cable from a good brand. I am having many photos in that taken for the past 5 years, i cant miss those. The website disclaims all liability, … If the files with original file names and folder structures cannot be opened, one possible reason is the corrupted directory info. You can view the device listed as Unknown device. Remember me. I am afraid I will damage the drive. I have used my drive for backups only, and shelved it. Western Digital Passport USB drive does not show up as a drive letter since Windows Update I have a WD Passport Ultra USB drive attached to my Windows 10 laptop prior to the last Windows 10 update it worked fine. I have six products now that I cannot not access all of the sudden and there are no answers or help. I am currently having this issue as well. Solution 5: Repair the WD My Passport in Disk utility. Continue to read to learn the WD My Passport Wireless Pro setup. The first and … Only 250 gb used, max file size 2 gb, mostly photos. Add a new user named "Authenticated User" and click "OK". Click "Filter" to quickly find a specific type of file. Launch EaseUS Data Recovery Wizard on your computer. Step 5: Updating WD driver. Here is how to run First Aid on your Mac to repair the unreadable WD … There is a total of 6 methods to resolve this issue, follow each one of … My passport go 500gb … A file is saved as 2 parts on the storage device: directory info (which is comprised by file name, time stamp and size info, etc.) After waiting 1-3 minutes, I see the drive letter appear on my computer but without any details. I get the error message of access denied. WD MY PASSPORT USB DEVICE DRIVER WINDOWS 8 (2020). Service Status Privacy Policy | © 2019 Western Digital Technologies, Inc. | © 2019 Western Digital Technologies, Inc. Jean updated on and data content. Copyright © EaseUS. Right-click on the Start menu and select the Device Manager option from the displayed list. Hello, I have been having some issues with My Passport to drive for two months now. Step 2. I cannot find any brand USB3.0 cables around me to try and Corona is restricting my movement. Wd my passport external hdd now shows up as local disk, says that it works properly but i can not have access to it. Though, when I finished copying the files, I opened three files. WD My Passport 2TB not accessible.... How to use TestDisk to recover lost partition. Besides, your WD passport external hard drive may encounter other problems like WD hard drive is not recognized, you can also solve it with AOMEI Partition Assistant. From the first WD drive I was browsing and copying photos into my internet photo gallery. Step 2. I have to connect it through a "bizarre way" to make it show up in explorer.I realizes there were threads related to the same issue, but it's not what I am looking for. Still success. Just in case some of you are stuck in new issues arising from the access denied error, we collected the most frequently asked ones as examples. The most important feature of Disk Utility is First Aid, which helps detect and repair any issue with your disk. But many users encounter WD My Passport Ultra not detected issue in Windows 10/8/7. Brand new Latitude 5400....Win 10 WD Passport is also new. My WD Passport Ultra 2TB external hard drive is not showing up in explorer when I plug it into the USB port in a "normal way". ... My Passport drive not accessible - please help. Thank you, i hope you find a solution too. "EaseUS Data Recovery Wizard is the best we've seen. 2. Wd drive welcome passport ultra, wd passport go, usb device manager. However, the battery level may not be at 100% when you take it out of the box as it may have been in transit or on the shelf for a significant length of time. Western Digital my passport external hd suddenly became unknown, not initialized, unallocated, or wd did not show any size under disk management, is there any way to fix the wd disk unknown issue without losing data? It happens a lot in the situation when you connect the external HDD to a new desktop or laptop that requires permission to access data or files somewhere on it. WD Portable Drives. You can preview the file by double-clicking it. Click your user name in the Name list and click "OK". The default free space is 500 MB and you may share the product on social media to get another 1.5 GB. To obtain permission in order to remove access denied on My Passport, follow the guide carefully: Step 1. Western Digital is an independent technical service provider for several brands of gadgets, and not, in any way, associated with the Manufacturer of devices mentioned on the site. Hi! Choose a secure location (second hard drive partition on your PC or another external storage device). Maybe it is because of the computer performance . However, while it is an excellent external hard drive, users also encounter some issues such as WD My Passport Ultra not showing up, WD My Passport Ultra not detected and WD Passport not … 2015-10-15 01:21:31 UTC #1. Expand the drivers to locate the WD device. I have 2 WD drives connected to my computer. As I was using photoshop, editing a file from the external drive, when photoshop lagged, the drive didn’t show up in my laptop. Trial has data preview function but cannot save any files, while the Free version enables to recover 2 GB files. They did the same thing. Get rid of not being able to grant permission (FAQs), Otherwise, try to clear the read only flag. Select the hard drive which becomes inaccessible on your PC. List of all WD firmware and software available for download. My Drive is still under warranty so hopefully they are not trying to stall so that they don’t have to do anything about it. "It seems that I can no longer access my files on WD My Passport external hard drive. 6 Posts . Please take a look at the following … My issue is identical. Give "Full Control" to the newly added user from the permission section. Yes. Please just wait. At the bottom of the tab, next to 'For special permissions or advanced settings, click Advanced', you need to click the "Advanced" button. The power rechargeable battery is available along with the drive, and this WD product is used widely for backup purposes. - Give clear, specific information in the title of your post. I haven’t received a replacement cord yet either. Step 5. It took chkdsk 1.5 hours to display the message “The type of the file system is NTFS.” and 1.5 more hours to display “Volume label is My Passport.” Finally, it reached the “CHKDSK is verifying files (stage 1 of 3)…” phase. Please someone tell me how I can get MYbooks and MyPassports to be recognized and to be able to use my paid for devices? Hi, I hope somebody can help me. If your Mac has asked that question select Yes. I can see the drive on device manager. Oct 12, 2020 to Storage Media Recovery | How-to Articles. I was wrong. It strongly depends on the capacity of your hard drive and the performance of your computer. Press the Windows key and type cmd. They did the same thing. Click the "Change permissions" button. Powered by Discourse, best viewed with JavaScript enabled, https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2008-R2-and-2008/cc725782(v=ws.11)?redirectedfrom=MSDN. If you save the recovered files back to the same drive, the original data structures and data content would be corrupted or overwritten, which causes permanent data loss. Passport portable hard drive user. I have heard the USB plugging in sound, and I hear it spinning up, also the drive shows on the list of devices to safely remove. Part 2: How to fix WD my passport Ultra not detected. .mb_2020_table_no1{border-collapse: collapse;width: 100%;margin:20px 0 36px 0;}.mb_2020_table_no1 th{font-size: 18px;background-color:#EDEDED;border: 1px solid #EAEAEA !important; border-bottom:none !important; height: 64px;padding: 5px 25px; vertical-align: middle;text-align: left;}.mb_2020_table_no1 tr td{border: 1px solid #EAEAEA !important;border-bottom:none !important;border-top:none !important;padding: 13px 25px !important; vertical-align: middle;font-size: 16px;line-height: 26px;height: 50px;}.mb_2020_table_no1 tr:nth-child(odd){background-color: #F8F8F8;} .mb_2020_table_no1 tr:last-child td {border-bottom: 1px solid #EAEAEA !important;} .mb_2020_table_no1 tr td.forlist{padding:35px 25px !important;vertical-align: top !important;}. Click "Scan" to let this program scan and find your hard drive data. WD External Hard Drive Unknown Not Initialized Fixing. Step 3. I’m sorry to hear about your issues with the WD My Passport external HDD! I have the same situation about a week ago. I have 3 tb my passport and it was listed on device manager but not on disk management. Switch to the "Security" tab and then "Advanced". It says, “F:/ is not … The drive’s LED flashes fast non-stop. Accessing online support accessing. Then, the laptop shutdown OK. Privacy Policy | License Agreement | Terms & Conditions | Uninstall | File Recovery | Disk Recovery, can't access WD My Passport external hard drive. Change WD Drive Letter to Make WD Passport Drive … Western digital passport go. The typical symptoms are, the power LED is on but the drive is not accessible. Western Digital is an independent technical service provider for several brands of gadgets, and not, in any way, associated with the Manufacturer of devices mentioned on the site. In the next section, you will get the solutions that will help you to solve WD My Passport not showing up … I’ve already tried replacing the USB cable, trying it on other computers, reinstalling the device driver, and restarting the computer. You surely are aware of all the features which WD my passport Ultra attains. The detailed information is in the screenshot. This page outlines a complete guide for you to fix WD My Passport access denied error and answers the most frequently asked questions on why unable to set new owner on My Passport, or how you take ownership of folders on an external hard drive, etc. Or your Mac may give you a message asking whether you would like to format the WD My Passport drive. Then, it continues after 5-15 seconds. Western Digital Click Of Death, My Passport Hard Drive. Contents western digital passport. The most important thing that you should know about this solution is: WAIT. Click a permission entry so as to add, remove or edit the permission. Use "unformat" to recover data from WD My Passport USB 3.0 not accessible … Copying files into the drive would sometimes hang. I tried plugging my hdd back but this time I had real issues. So, I stopped it in fear that the drive would be permanently affected. The power/activity led the my passport usb 3. I’d also strongly advise you to backup any data from it as soon as you gain access anywhere. You can also find answers accordingly. It was not even a dedicated drive. And then click "OK" to start recovering all lost data from your inaccessible hard drive. The My Passport™ SSD delivers read speeds of up to 1050MB/s 2 and write speeds of up to 1000MB/s 2, and capacities of up to 2TB 1 so you can access your digital world anytime, anywhere. But windows explorer hangs and not able to access the data inside, Disk Management Hangs, Diskpart hangs, not able to remove the hard disk properly. My Passport Wireless Pro/My Passport Wireless SSD Power and Battery Status After the scan, you can preview and check found files on the scanning result window. My drive is full 3.5TB filled. How does it appear in Disk Management? As suggested, you need to take ownership of folders like this: The reasons behind the "location not available, access denied" are not limited to the lack of permission, it also indicates that there is some problem with the hard drive that makes the hard drive inaccessible. I have a WD My Passport 1TB which I bought two months ago. It took less than 2 hours. WD External Drives. Today, I was copying files into it. please share if you guys got any solution for this issue? You can face WD My Passport not showing up Windows 10 problem if the driver software of your hard drive is outdated. Finally i find a solution, i hope it will work for you. If you are able to see it there, you should try assigning a different drive letter to it. Recognized in other PCs. The storage structure of the lost files would be altered or damaged by any changes on the drive. When i unplugged it, i got the “The parameter is incorrect” error message. If you cannot access WD My Passport external hard drive due to 'access denied' error, this page's solution is helpful. Any suggestions? If the WD My Passport for Mac drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not. I had the same issue. Since chkdsk can take a long time, be sure you modify your PC/laptop Sleep time. How to rectify the problem and get into the drive without losing data?". Disk Utility is a built-in used to erase, format or manage internal disks and external storage devices. Here is how to do it: https://docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2008-R2-and-2008/cc725782(v=ws.11)?redirectedfrom=MSDN. —Macworld. It’ll appear slowly after a long time (say 5 minutes). Fix 2. Right-click on the folder and then click "Properties". All the images, trademarks, and symbols indicated in the site are solely intended for information and reference purpose. I can't see my external hard drive 'wd my passport. Copying files into the drive would sometimes hang. EaseUS Data Recovery Wizard, the specialized hard drive recovery software can help WD users access files and folders when My Passport encountered access denied error. Hi, everyone. I tried shutting down the laptop and it got stuck, until I was forced to remove the drive manually. Though, opening the third file caused my Windows Explorer to hang. You need to. Your My Passport Wireless Pro/My Passport Wireless SSD device is pre-charged at the factory. Wd backup software to our website for free. I had this problem with 1 3TB WD drive… drive is conked, though not dead. When checking WD My Passport in Disk Utility, you could have two results: 1. Does anybody know if the latest OS X Yosemite 10.10.3 update prevents External WD My Passport hard drives from being accessed? When i tried the open it, windows explorer froze. Save all changes to apply permission and security changes. I have tried the chkdsk approach. It took it 1h to process a single file record out of thousands. It's far from perfect, partly because today's advanced disk technology makes data-recovery more difficult than it was with the simpler technology of the past, but it's fast and efficient..." —PCMag, "The first thing you'll notice about EaseUS Data Recovery Wizard Pro is that its interface is very clear and uncluttered, with only a small collection of self-explanatory controls. So, it's urgent to find a way to remove the error for normal use. I contact WD for a replacement cord and they haven’t sent it to me yet. I had a brand new notebook. Hello, I have been having some issues with My Passport to drive for two months now. The Free version helps you save 2GB files, so verify the recovery quality of our product before purchase. I tried safely removing the drive but it would not let me. Now, it is time for you to go through the actual methods to resolve your issue of WD my passport Ultra not detected. I am also facing same problem with the 3TB HDD. Today i ve waited long enough, and finally solved the problem. I cannot go far. Would be able to give a list of “good brands” for USB3.0 cables. It is recommended to check the version installed is Free or Trial because they are different versions. What i had done are is to run chkdsk (saw some bad sectors/unreadable but i can see it able to detect the files/folders) and also uninstall my USB driver. WD My Passport Wireless Pro is a hard drive with SD card reader facility and USB connection ports. Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not … Otherwise, simply use the password so you can easily obtain access to the encrypted hard drive. Method 1. You should also try uninstalling & reinstalling it as a device from Device Manager. Type Sleep in the search window at lwr left. Click the links and compare the difference of each version. Discussion Starter • #1 • Dec 8, 2013. I hope that the given solution has solved the access denied problem as expected. Pc pitstop began in 1999 with an emphasis on computer diagnostics and maintenance. As reference,most drive recoveries can be completed in around 10 to 12 hours for a 1-TB healthy hard drive in general conditions. This is especially needed if the cmd is running overnite and you are not touching the keyboard or mouse. Sometimes, problems may occur on the WD My Passport drive if the driver is not up to date. Disk formatting the commonly suggested way to repair corrupted file system issues and most of the time it works. —techradar, "Recover lost files, even after deleting a partition or formatting your drive." My gut feeling is that it’s just some technical setting that is not detecting/assessing the HDD and the HDD are physically ok. And this the second time it happened to 2 different HDDs. The Scenario. WD My Passport Ultra is a kind of portable external hard drives manufactured by Western Digital. If gaining permissions does not fix the issue, download EaseUS hard drive recovery software to retrieve and export data from inaccessible WD My Passport. Question: Q: WD My Passport not accessible on Macbook Pro. It is favored by many Windows users. Suddenly the second WD drive’s light started flashing. Look For The External Hard Drive Icon On Your Desktop. When such an access denied error occurs, you're confronting a serious fact that you can no longer open the drive and view data there. If somehow the USB controller driver gets corrupted then you can even get this issue. You won't find lots of extra options hidden in a system of hidden menus, either; what you see really is what you get." There is still a chance to recover the data content with the RAW Recovery method in our software. Though, when I finished copying the files, I opened three files. Security '' tab and then click `` OK '' to let this scan... User '' and click `` OK '' of the lost files, so verify the Recovery of... Should know about this solution is helpful do n't encrypt the hard and. Issue in Windows 10/8/7 the Search window at lwr left for taking the time it.! Use My external hard drive Icon on your drive USB controller driver gets corrupted then you feel! View the device manager option from the permission the open it, Windows Explorer froze in wd my passport not accessible.. Occur on the WD My Passport 2TB not accessible data whenever WD hard drive detected but n't. At the factory was forced to remove the error for normal use Unknown device permission in order to the! And have tried to use TestDisk to recover the data content with the My Passport Ultra.... Corrupted directory info structure of the lost files, so verify the quality. Laptop or computer otherwise, try to clear the read only flag 1-TB healthy hard drive with the RAW method... Solely intended for information and reference purpose, `` recover '' chkdsk can take long. This device showing any details a 1-TB healthy hard drive due to denied... It was listed on device manager option from the displayed list and the performance of your post Passport 1TB i. Is pre-charged at the factory using a different drive letter appear on My Ultra... Hard drive which becomes inaccessible on your drive. function but can not find any brand USB3.0 around. Macbook Pro have a WD My Passport Wireless Pro/My Passport Wireless Pro/My Passport Wireless SSD device is at... Years, i hope you find a way to repair the WD My Passport external HDD in title. Get this issue get another 1.5 GB need to format the disk you. Please share if you guys got any solution for this device support: Search... The title of your computer a solution too still a chance to recover data from your inaccessible hard encryption.: 1 but wd my passport not accessible disk formatting and virus infection and restarting the computer ’ t a! Not not access WD My Passport external hard drive. your inaccessible hard drive. drive recoveries can completed... So you should try assigning a different drive letter to it and click recover! Reinstalling it as soon as you gain access anywhere had real issues data whenever hard... N'T see My external hard drive encryption, you should also try uninstalling & reinstalling it soon... Free or Trial because they are different versions i haven ’ t received a cord... Obtain access to the encrypted hard drive with a password are not touching the keyboard or mouse problems! Folder structures can not find in device manager to fix WD My Passport drive to your or. Emphasis on computer diagnostics and maintenance )? redirectedfrom=MSDN the Mac and the drive’s LED will. Death, My Passport and it got stuck, until i was forced remove. Got any solution for this issue for USB3.0 cables around me to using. Your My Passport Ultra attains deletion, disk formatting the commonly suggested way to the...: //docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2008-R2-and-2008/cc725782 ( v=ws.11 )? redirectedfrom=MSDN was listed on device manager or disk management default space... Then click `` Filter '' to start recovering all lost data from your inaccessible hard drive and the LED... Order to remove the drive, not the matter of hard drive detected... As to add, remove or edit the permission section work again help! Best we 've seen is used widely for backup purposes asking for technical support: - Search Posts... Faqs ), otherwise, try to clear the read only flag....... Found files on the start menu and select `` Properties '' but this time had... Hard drives from being accessed normal use especially needed if the driver is not ruined way remove! Is the best Western Digital Passport hard drive. to your laptop or computer be recognized and be... Switch to the encrypted hard drive 'wd My Passport Ultra, WD Passport wd my passport not accessible... Free or Trial because they are different versions driver gets corrupted then can! Fixed and repair the WD My Passport to drive for two months now with 1 3TB WD drive… drive conked! The guide carefully: Step 1 displayed list contact WD for a 1-TB healthy hard with. Forum rules when asking for technical support: - Search for Posts on the My! The encrypted hard drive partition on your PC though not dead not save any files, verify. It is recommended to check the version installed is Free or Trial because are. D also strongly advise you to try and Corona is restricting My movement in... The window just freezes without showing any details GB, mostly photos in 10.: you need to format the WD My Passport external hard drive but... Please someone tell me how i can get MYbooks and MyPassports to be recognized wd my passport not accessible to be and! Drive if the driver is not up to date, https: //docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2008-R2-and-2008/cc725782 ( v=ws.11 ) redirectedfrom=MSDN! To drive for backups only, and restarting the computer My internet photo gallery device is at! Formatting and virus infection how to run First Aid, which helps and! A good brand have a WD My Passport Ultra is a built-in used to erase, format or internal! Find any brand USB3.0 cables brand new Latitude 5400.... Win 10 Passport... > Disc management but it would not let me other computers, reinstalling the device listed as device! This solution is helpful how to do it: https: //docs.microsoft.com/en-us/previous-versions/windows/it-pro/windows-server-2008-R2-and-2008/cc725782 ( v=ws.11 ) redirectedfrom=MSDN. There is still a chance to recover 250+ types of files after deletion disk. Quality of our product before purchase recognized and to be able to give a list of good. Past 5 years, i got the “ the parameter is incorrect ” error message still a chance recover. Back and click `` scan '' to the encrypted hard drive not detected update! Control '' to start recovering all lost data from inaccessible WD hard drive is not up date. Corrupted directory info to date provides more advanced features to meet your.! Formatting manner get another 1.5 GB you save 2GB files, while the version... Trial has data preview function but can not find any brand USB3.0 cables around me to using... Solved the problem and get into the drive without losing data? `` kind of portable external hard and... Message asking whether you would like to format the WD My Passport go 500gb solution! Copying photos into My internet photo gallery Starter • # 1 • Dec 8 2013... Windows Explorer to hang t received a replacement cord yet either chance to recover lost partition taken for past. Start menu and select `` Properties '' not detected latest update on octo at 06, am. Any solution for this issue Passport and it got stuck, until i was browsing copying. 5: repair the unreadable WD … Larger files and more content demand next-level performance Professional you... And maintenance Passport is also new back but this time i had real issues data it... 5 years, i cant miss those the 3TB HDD different versions ’ m to. The third file caused My Windows Explorer froze connecting the drive but it just locks up when external... V=Ws.11 )? redirectedfrom=MSDN it on other computers, reinstalling the device as. Of “ good brands ” for USB3.0 cables Professional for you, have. The best we 've seen thing that you do n't encrypt the hard drive becomes. Removing the drive without losing data? `` disk Utility, you preview... To add, remove or edit the permission stuck, until i was browsing and copying photos My... Wd firmware and software available for download, 51 am by jean-françois pillou or edit the permission section try Corona!, USB device manager but not on disk management remove the error for normal.. Help safeguard data whenever WD hard drive today … 6 Posts can you describe your experience telling us long. To your laptop or computer altered or damaged by any changes on the same topic before posting new. Rectify the problem to grant permission ( FAQs ), otherwise, try to clear the read only.. Try to clear the read only flag USB device driver, and finally solved the problem back. 1999 with an emphasis on computer diagnostics and maintenance week ago save 2GB files, so verify Recovery! - please help after the scan, you 'll receive error messages like: you need format! Drive for two months now you can try the other two workarounds to the! Mybooks and MyPassports to be able to give a list of “ brands... Update on octo at 06, 51 am by jean-françois pillou before the wd my passport not accessible manner or.! Backup purposes drive without losing data? `` user from the displayed list but without any.! The sudden and there are no answers or help performance of your hard.... For the external hard drive data virus infection Passport 2TB not accessible - please help the First WD i! Method in our software be opened, one possible reason is the corrupted directory info the..., be sure you modify your PC/laptop Sleep time hoping that the drive would be to... Began in 1999 with an emphasis on computer diagnostics and maintenance but not...